Mission

LiveRecover is the pioneer of P2P messaging in eCommerce, transforming conversational commerce to drive unparalleled engagement and revenue through real-time, personalized interactions for over 500 leading brands.

Investment Details

• Revenue 70% YOY, on track for $3.2M in 2024 revenue
• 86% Gross Margins, up from 83% in 2023
• Scaling profitably, investing as much of profits as we can into growth—but limited to scale
• Blue Ocean space, with no formidable competition in the space. Current leaders in mindshare and brands

Revenue Growth Since Acquisition/Takeover

• After Corey stepped back into CEO role in Dec 2022, business achieved significant growth.
• Q4 opportunity was not unlocked in 2022 prior to takeover

Potential to increase Wallet Share (ACV) by 3x+

• Active brands do over $2B in online revenue through Shopify
• ACV is currently fairly low due to narrow product features (@Geoffrey McFarlane fill in please)
• 75% of our revenue is commission-based from recovered sales.
• We currently account for 5-10% of our top customers revenue and we are targeting 10-20% by expanding the workflows we offer
• Current system addresses narrow workflow but through expansion we have already increased volume by over 20% through improved data flows and user identification
• Big unlock potential from adding additional conversational workflows (upsell, post-purchase, churn prevention, replenishment, etc) and building out our javascript SDK (built on RudderStack open source) and integrations to identify more users.